Frequently Asked Questions

Frequently Asked Questions ✨

📦 What are your delivery times?

We deliver within 3 to 5 business days in mainland France, and 7 to 10 days internationally.

💝 Do you offer free returns?

Absolutely! You have 30 days to change your mind, with free returns. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

✨ How to apply self-adhesive eyelashes?

It's very simple: gently remove your lashes from their case, position them as close as possible to your natural lashes and press gently. No glue needed!

🌿 Do Ayley Lashes damage natural eyelashes?

No. Our ultra-light synthetic fibers are designed to protect natural lashes. They are soft, airy, and tested to guarantee maximum safety.

♻️ How many times can I reuse them?

With proper care, your lashes can be reused up to 3-4 times and last 7 to 10 days. Store them in their case after each use.

🐰 Are your products tested on animals?

No, all our products are cruelty-free. We never test on animals.

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Frequently Asked Questions